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Need to contact us about your order? At Expo Hire, our aim is to put the customer in control of their order and as such many simple queries can be resolved online without needing to contact us.
To get a quote simply add products to your basket and enter your delivery details in the checkout so that we can show you a full itemised price online. This can be sent to you by email with just a tap of a button on the final checkout screen.
You can track delivery of your order online at this link with just your delivery postcode and order number.
Registered users can access their order details online and can add items to their order online quickly and easily. Should there be a need to cancel, this can be done online too by logging into your account.
Most questions and issues outside of this can be solved quickly and easily via our website, using our live chat facility. Our live chat facility is staffed by our customer service representatives seven days a week, 8am to 8pm. You can also find answers to the most frequently asked questions in our online knowledge base at this link.
If your query is outside of these hours then it's best to email us at firstname.lastname@example.org. It's helpful if you can include your order number (if you have one) in the title of the email, as well as all of your contact details so we can get back in touch with you quickly.
For those customers looking for specialist quotes, the best email address to contact us on is email@example.com. Please include as much information as possible including full delivery and collection details so that we can offer you the most accurate quote as quickly as possible. This service is solely for long term, repeat and complex orders and we will direct any requests for simple quotes back to using our website.
If you need to contact us about payment queries, then please contact us at firstname.lastname@example.org. Please ensure you include all applicable reference numbers in your email so that we can deal with your query quickly and efficiently.
To speak to a customer service representative, our telephone number is 0800 910 1100. This number is staffed 9am to 5pm, Monday to Friday.