One of the big worries with ordering anything online is if the company a customer is ordering from has the stock. Event Hire is no different; after all the last thing anyone needs is to find out that the tables they wanted weren’t in stock the day before an event.
Most event hire companies are reluctant to say anything about their stock levels for fear of losing business or being seen as “too small”. They’ll blithely put on their website that items are in stock, and then only when a customer calls to check stock levels inform them that they actually can’t fulfil it. It’s a waste of time for everyone concerned.
At Expo Hire, we work differently. We want our customers to be able to place an order confidently themselves online, without having to call to check prices or availability. With this in mind, we have enabled live stock checking on our website. This means that customers can only place an order if we have items in stock and tells them instantly if we cannot fulfil the order.
It's not been easy. It’s taken more than a year of solid work to put the software and systems in place and it’s required us to improve our warehousing practices massively. However, we believe the results now speak for themselves and that the transparency we offer to our customers is unparalleled in our industry.
To find out for yourself how it works, take a look at a product you want to hire. Enter your postcode, your dates of delivery and collection and how many you want and click the check stock button. From there you can build your order online with ease – and without ever needing to call or email to check we can help you.