Minor Damage Waiver Scheme

Avoid unexpected costs. Expo Hire's Minor Damage Waiver Scheme covers accidental damage to hired crockery and glassware for events.


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You plan an event and consider every detail, from guest experience to equipment hire. Despite careful handling, minor accidents occur. A dropped glass or a chipped plate during a busy service is an unfortunate but common reality. Expo Hire understands these small mishaps can lead to unexpected charges. The Minor Damage Waiver Scheme covers accidental damage to hired items.

The Minor Damage Waiver Scheme

The scheme covers minor accidental damage to hired crockery and glassware. This includes items like plates, bowls, cups, wine glasses, and tumblers. You add the waiver to your order. Expo Hire absorbs the cost of small breakages that happen under normal event use. For example, a single chipped dinner plate or a broken champagne flute will not incur an additional replacement fee. The waiver protects your budget from unexpected costs. Minor damage does not inflate your final bill. The waiver covers individual items with minor damage. It does not cover extensive damage or loss.

Waiver Coverage and Limitations

The waiver protects against minor accidental damage. The waiver has specific limits. You remain responsible for taking reasonable care of all hired equipment throughout your event. The scheme does not extend to lost items. If an item goes missing, you are liable for its full replacement cost. The waiver does not cover excessive damage. This includes situations like an entire box of glassware returning shattered. Damage resulting from negligence, misuse, or improper handling also falls outside the scheme's protection. For instance, if you leave equipment unprotected in adverse weather, or you misuse it, replacement costs apply. The waiver covers crockery and glassware; it does not cover damage to furniture, linen, or catering equipment.

How to Add the Waiver

You can opt for the Minor Damage Waiver Scheme when placing your equipment hire order. You can add it as an optional extra. Expo Hire calculates the waiver fee as a small percentage of your total crockery and glassware hire value. You fix costs before your event when you select the waiver. The waiver removes the need to assess and invoice small breakages after your event. The waiver provides a fixed cost. This cost covers minor accidental damage. The waiver covers minor damage to specific items. The waiver lets you focus on your event.

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