Monitor your equipment arrivals with our live order tracking hire system. Receive SMS updates and real-time driver locations for your event deliveries.
On the morning of your delivery, Expo Hire sends a live tracking link and an SMS with your driver's estimated arrival time. You can share the link with a venue manager, site coordinator or client so they can track the delivery without being on site themselves.
The tracking link shows the driver's position on a map and updates the ETA as they move through the route. You get an SMS notification approximately 30 minutes before arrival. The link stays active until the delivery is complete.
Drivers do not call ahead. The tracking system handles all ETAs and arrival notifications. There are no phone calls, no "I'm 10 minutes away" texts — just the live link.
The same tracking runs for collections. You get a link and SMS on collection day. Have items packed and ready at the agreed time — waiting time beyond the standard 15-minute window is charged at £120 per hour.
Someone must be present to sign for the equipment. Items must be accessible within 50 metres of the vehicle. The driver has 15 minutes to complete the drop at ground level. If you need a specific time window outside of morning or afternoon, this can be arranged at an additional cost — contact us before your delivery date.
If access is blocked or the delivery cannot be completed, a wasted journey charge applies. Any parking tickets incurred while we're executing a delivery are charged to the account during the appeal process.
Live tracking on delivery and collection day is unique to Expo Hire in the UK event hire market.