All Expo Hire orders go through the website. No phone calls, no quote requests. Browse, check live stock, pay online and track the delivery in real time.
Browse the hire catalogue by category or use the search. Each product page shows live stock for the dates you enter, real-time pricing, dimensions and packing specifications. Add items to the basket as you build the order.
Check stock for your dates on each product page before adding to the basket — availability is shown for the exact hire window you need. If an item shows out of stock for your dates, the page shows the next available date and suggests alternatives. The stock system checks all 11 depots simultaneously.
The standard hire period is up to 72 hours, not counting transit days. A Friday delivery and Monday collection counts as one hire period at the standard rate. Delivery and collection are separate days — the equipment is at your venue for the duration in between.
You choose morning or afternoon for both delivery and collection independently. If the venue has restricted access hours, select the window that works with the venue's schedule. Morning and afternoon windows are available 7 days a week, 365 days a year.
Extended hire periods of 4 to 7 days and 7 to 14 days are available on most product lines at separate rates shown on the product page.
Enter your delivery postcode at checkout. The system calculates carriage from the nearest depot to your venue automatically. The carriage cost is shown before you confirm — there are no adjustments after the order is placed.
Payment options at checkout:
No security deposit is required on any order, regardless of size or account type.
On the morning of delivery, Expo Hire sends a live GPS tracking link and an SMS with your driver's estimated arrival time. Forward the link to whoever is meeting the driver on site — it works on any smartphone browser, no app required.
Drivers do not call ahead. The tracking link is the only arrival notification you will receive. Share it with the venue contact so they can open gates and clear the unloading area at the right time.
Delivery rules:
Use the equipment as hired. The free Minor Damage Waiver on every order covers accidental breakages of crockery and glassware, minor surface scratches on furniture, and general wear from normal event use. There is no claim form to complete — just return items as normal after the event.
If something has been significantly damaged during the hire period — a broken chair frame, damaged equipment — contact Expo Hire before collection so the depot team knows what to expect.
Pack items for collection before the driver arrives. The collection rules match the delivery rules — a live tracking link and SMS ETA arrive on collection morning, the driver has 15 minutes, and items need to be accessible within 50 metres of the vehicle.
Packing rules:
B2B customers placing multiple orders per year can apply for a trade account. Trade accounts carry 30-day payment terms from invoice date, subject to credit approval. Pricing is the same for trade accounts as for guest orders — the account provides payment terms, not discounts.
To apply for a trade account, contact the team. Approval is typically confirmed within one working day.
No. Orders can be placed as a guest without registering. Creating an account gives you access to order history, saved addresses, and faster checkout on repeat orders.
Contact Expo Hire as soon as a change is needed. Adding items depends on stock and route availability. Changes to dates, quantities or delivery details close to the delivery date may not always be possible — the sooner you contact us, the more options are available.
The two-person carriage option is available at checkout for deliveries where items need to be carried up stairs, into lifts or over distances greater than 50 metres from the vehicle. Single drivers cannot carry items up stairs — if this is required and was not selected at checkout, contact us before delivery day.
There is a minimum order value of £50 ex-VAT excluding carriage. This is shown at checkout.
No. Expo Hire operates a delivery and collection service only. All orders are delivered to and collected from your venue address.