Ensure your hire equipment is clean and in good working order before returning it to Expo Hire to avoid extra charges. Check your hire agreement for specific return instructions.
Wrapping up an event requires clear procedures to return items to our 11 regional depots across England and Wales. As you review your inventory, asking are you ready for your collection hire prevents delays and avoids replacement charges. Expo Hire operates a dry hire model, meaning you pack the items back into their original crates before our transport team arrives. Following these practical steps protects the commercial grade equipment and keeps your post-event breakdown on schedule. Delivery starts from £40 ex-VAT, and we calculate the rate by road distance to apply the same logistics planning to our collections.
Returning crockery, cutlery, and glassware requires minimal effort because our "Send It Back Dirty" service covers the washing. You only need to scrape solid food debris from plates and empty liquids from glasses. Pack everything back into the original 600mm x 400mm crates. Distribute the weight evenly across multiple boxes rather than overloading a single container. This approach protects the items during transit and helps our drivers load the vans safely.
Glasses require their original compartmented trays. Stacking glassware loosely without dividers causes severe transit damage. Every order includes a Free Minor Damage Waiver to cover accidental breakages during your event. However, destroying stock through improper repacking falls outside this waiver and generates replacement invoices.
Packing linen demands dry conditions. Remove all food scraps, candle wax, and adhesive materials before placing cloths into the designated laundry bags. Never mix fabrics with wet plates or sharp knives. Damp linen develops mould within 24 hours, ruining the material completely. We must charge full replacement costs for textiles destroyed by damp or heavy staining.
Preparing furniture hire items involves folding and stacking. Collapse all chair hire stock and stack them up to 10 high. Fold the legs on your table hire inventory and lay them flat. Organising these bulky items saves space in our 3.5-tonne collection vehicles and accelerates the loading process.
Gas and electrical catering equipment demands specific safety checks before our drivers arrive. Follow these exact guidelines:
Fabric replacement fees represent the most common post-event cost. To protect your budget and avoid losing your 25% advance deposit, monitor these specific hazards:
Asking are you ready for your collection hire one final time before the van arrives keeps your breakdown schedule on track. You can monitor your returning vehicle using our live SMS ETA system on collection day. Prices and live stock levels update in real time across our website. Select your next event dates to check availability and book your equipment online 24/7 without paying a security deposit.
Choose from our vast range of catering hire, furniture hire and exhibition hire products. Select from the categories listed below or use our great search function above.