Expo Hire's New Website: What's Changed and Why

Expo Hire recently launched a major website update. You will notice a new look for expo hire uk as we merge our former regional sites into a single platform at Expo Hire.com. This change reinforces our position as a leading B2B event equipment hire company operating entirely online.

The update brings tangible benefits to your event planning. We detail the changes below and explain the impact on your future orders.

Live Stock Levels and Delivery Tracking

Our development team dedicated over twelve months to this project. The focus extended beyond aesthetics to fundamentally improve our operations. Upgraded internal processes, including inventory control and logistics management, now allow us to display live stock availability online and provide real-time delivery tracking for every order.

Live stock levels mean precisely that. Our system reserves products appearing available for your selected dates specifically for you. You skip the manual checks and avoid waiting for a confirmation call. You book the items, and they belong to your event.

Delivery tracking gives you complete visibility of your order's progress on the day of delivery. You receive an automated text message in the morning confirming your delivery slot. A second notification follows when the driver leaves the depot. Venue managers find this particularly valuable for coordinating equipment arrivals with other suppliers and contractors.

Lower Local Delivery Costs with a new look for expo hire uk

We also improved our local delivery pricing. You secure delivery from £40 ex-VAT. Our website automatically assigns your order to the nearest Expo Hire hub to your venue, calculating the lowest possible transport cost based on road distance.

Our network of 11 regional depots means a local hub serves most customers, rather than a single national distribution centre. Shorter delivery routes result in lower transport costs for local events and greater flexibility in delivery timing.

Account Changes for Regular Customers

Our technical team migrated your past order history to the new website. However, the system did not automatically recreate old customer accounts. To access your previous order details online, you must re-register on Expo Hire.com using the email address associated with your past orders. If any past orders fail to appear after re-registration, our live chat team will resolve the issue.

Registering also grants you access to our regular newsletter. Here, we share details of new products, special offers, and discount codes exclusive to subscribers. Remember, we require no security deposit for standard orders, and you can opt for a 25% advance deposit on orders over £500.

Expanding Our Event Equipment Catalogue

With the website project complete, we focused on expanding our product catalogue. The EventPro® own-brand collection features furniture we design specifically for the hire trade, rather than retail. Every order also includes a free minor damage waiver, a benefit no other UK hire company provides. We introduced new additions to our hire ranges, including:

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• Our furniture hire department features an expansion of our chair selections. Clients now hire Wishbone chairs and cross-back chairs, alongside our existing popular ranges. These chairs offer distinct aesthetic qualities, suitable for multiple event styles, from rustic weddings to modern corporate functions. For example, a Wishbone chair typically measures 56cm wide by 55cm deep, with a seat height of 46cm, providing comfortable seating for guests.
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• We also increased our stock of tables. This includes multiple sizes and shapes, such as 6ft trestle tables for catering or display, round banqueting tables seating 8-10 guests, and smaller bistro tables for intimate settings. For instance, a 6ft trestle table measures approximately 1.83 metres long and 0.76 metres wide, offering substantial surface area.
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• Our linen hire collection now includes a broader spectrum of colours and fabric types. Event organisers select from crisp white tablecloths, elegant black napkins, or bold coloured runners to complement your event theme. We stock standard sizes such as 2.29m x 1.52m tablecloths for rectangular tables and 2.5m diameter tablecloths for 1.8m round tables.
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• We added more catering equipment, including commercial-grade ovens, warming cabinets, and a broader selection of crockery and glassware. Caterers gain access to the necessary tools for professional food service, catering for 50 or 500 guests. For example, our commercial ovens typically bake up to 100 portions of a specific item per hour, depending on the model. Plus, our "Send It Back Dirty" service means you return crockery, glassware, and cutlery unwashed, as the price includes cleaning.
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These additions reflect our commitment to supplying commercial-grade equipment for any event. Browse our updated website to explore these new ranges and see a new look for expo hire uk. Prices and live stock show directly on the site, so you can add items to your basket and confirm your dates online today.