Event Furniture Delivery: Venue Access, Timings and Collection

Most event delivery problems start with access: a locked gate, a loading bay booked by another supplier, or a function room up a flight of stairs. Sort these out before delivery day and your tables and chairs arrive on time, in the right place, with no extra charges.

You can book tables and chairs online in a few minutes. Plan the delivery with the same care, so your driver can unload on arrival and you avoid extra charges.

What our drivers do on the day

Expo Hire is a dry hire company. Your driver unloads at a ground-floor point within 50 metres of the van, and you or your team lay out the room. We don't include set-up or breakdown in the standard service.

Drivers won't carry items up or down stairs or steps, and they won't use a lift unless we have agreed it with you before the day. Our insurance also means your staff and guests can't help unload. If the room sits on an upper floor, or deep inside a large building, call us on 0800 910 1100 before you order. We will quote for a specialised delivery so the driver arrives with a plan that works for your building.

Venue access checklist

Go through these points with the venue manager a week or two before delivery. Our delivery access checklist has the full list.

  • Parking: Can the van park within 50 metres of the drop point? Book the loading bay if the venue has one, and check that no other supplier has booked it for the same slot.
  • Steps: Count every step between the van and the room, including a single step at the entrance.
  • Doors and corridors: Measure the narrowest door on the route. A 6ft round table measures 1.83m across, and a 96 x 50 inch oval table runs to 2.44m long.
  • Opening times: Will the venue be open when the driver arrives? Some venues only open an hour before their own staff start.
  • Road restrictions: Look for Clean Air Zones, pedestrian streets and event-day road closures near the venue.
  • A named contact: Give us a mobile number for the person on site who will sign for the delivery.

If the driver can't get in, or nobody is there to receive the order, our terms charge the wasted journey at the standard delivery rate for that route.

Delivery windows and timed slots

We deliver and collect between 8am and 6pm, and we text you a live tracking link on the day so you can follow the van. If you need the furniture by a set time, for example before your caterer arrives at 10am, add a timed delivery slot at checkout for an extra charge.

Weekend delivery and collection carry a surcharge. We deliver on Sundays too; see Sunday delivery for the details.

Where the venue allows it, take delivery the day before your event. You then have an evening or an early morning to lay out tables and chairs before guests and caterers fill the room.

How long the hire lasts

The standard hire price covers three counted days. A Friday delivery with a Monday collection sits inside that standard period, which suits most weekend weddings and parties. Longer hires cost more, and you will see the price for your exact dates at checkout before you pay.

Getting ready for collection

  • Fold the tables and stack the chairs at the same ground-floor point where the driver left them. Our Chiavari chairs stack up to 10 high.
  • Wipe spills off tabletops and leave the furniture clean and dry.
  • Put used table linen back in the bags it arrived in. You don't need to wash it.
  • Count everything against your delivery note before the driver arrives.

If the furniture isn't ready when the driver arrives, you may pay for a wasted journey. Agree a collection time that leaves your team enough time to clear the room.

Booking at short notice

Each product page shows stock for your delivery date, so you can check and book online. For an event in the next few days, call 0800 910 1100. We can often fit in last-minute orders, depending on stock and our delivery routes.

If you are near Birmingham, you can arrange to collect from our warehouse at no charge, Monday to Friday, 7am to 3pm. Call us first to set it up.

Where we deliver

We deliver from 11 depots to addresses in England and Wales. Enter your postcode at checkout to see the delivery charge for your venue.

Work out what to order

For quantities per guest, see what to order and how much, and for room plans read our layout guide. To browse the range, start with our event furniture hire page or the table and chair hire page. For large numbers of extra seats, our white folding chairs cost £1.65 each and fold flat for storage.

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Order Online Today

Choose from our vast range of catering hire, furniture hire and exhibition hire products. Select from the categories listed below or use our great search function above.

Stock levels and availability are checked real time so you can order with confidence.

Crockery Hire | Plates, Bowls & Cups for Events | Expo Hire
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Glass Hire | Wine, Champagne & Beer Glasses | Expo Hire
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