No security deposit. No damage deposit. Ever.
No security deposit. No damage deposit. Ever.
Most event equipment suppliers demand a security deposit on top of your hire charge. They withhold several hundred pounds from your budget. They return these funds days after you send the equipment back and they complete their warehouse checks. Expo Hire takes a different approach. We never demand a security deposit for your booking.
A standard security deposit covers the supplier against broken or missing items. You pay this amount upfront before the delivery date. You wait for the money to reappear in your bank account after the event concludes. For large scale corporate events or weddings, this practice traps a large portion of your operating budget. The funds remain with the supplier for a week or more while you wait for their administrative checks.
We manage equipment risk through our built-in protection policies instead of withholding your money. You pay the standard equipment hire charge. That payment completes the transaction. We skip the deposit request at checkout. We eliminate the wait for a refund. We bypass the disputes about minor marks. We give you certainty over your event budget.
Every booking comes with a free damage waiver that covers accidental minor damage. Events involve hundreds of guests moving around tight spaces. Guests drop glasses. Staff knock chairs against walls. We expect normal wear and tear. If an item suffers severe damage beyond acceptable use, we invoice the replacement cost to you directly. We never pre-fund this risk from your bank account.
For summer weddings and Christmas parties, we operate a large order deposit scheme to secure your preferred delivery slot. You pay a percentage of the total hire charge upfront to lock the booking. This payment forms part of your total bill rather than acting as a separate security holding. The remaining balance falls due closer to your event date.
This transparent pricing model gives you complete control over your cash flow. You know the exact cost of your event before you confirm the booking. Your operating budget stays in your control rather than sitting in a supplier bank account.
