Free minor damage waiver included on every order.
Free minor damage waiver included on every order.
Events involve constant movement. Guests knock furniture against walls. Staff drop glasses during service. Expo Hire includes a free damage waiver on every booking. We ensure minor accidental damage never turns into a billing dispute after your event concludes.
The free waiver covers accidental minor damage. This includes surface scratches on tables, scuff marks on chairs, and small chips in glassware. We anticipate this level of wear and tear when hundreds of guests occupy a venue space.
The waiver does not cover deliberate destruction. It does not cover missing items. It does not cover equipment that returns broken beyond any reasonable repair. We handle severe cases with a direct replacement invoice. We never hold your money in advance because we operate a strict no security deposit policy.
Most event hire suppliers charge a non-refundable damage waiver premium. They calculate this as 2 to 3% of your total order value. On a £1,000 order, you lose £30. On a £5,000 order, you lose £150. They add this fee to your invoice automatically.
With Expo Hire, you keep that money in your budget. We build the waiver into our standard service. You pay the equipment hire rate and the transport fee. You pay nothing extra for baseline protection.
We want you focused on running your event. You should not spend the evening worrying about minor marks on a chair leg. You return the equipment to our drivers. We inspect it at our depot. We clean it and return it to stock.
If you break a plate, we cover it. If a guest scuffs a table edge, we cover it. We absorb the cost of standard event wear and tear.
