Expo Hire Customer Reviews & Testimonials

Customer Feedback for Expo Hire

Expo Hire is rated 4.9 out of 5 from over 4,000 verified hires. Reviews come from wedding planners, caterers, corporate teams, venue managers and event agencies who book regularly.

Why hire from Expo Hire

  • The only hire company in the UK that delivers and collects on Sundays. Morning and afternoon windows available every day of the year, including Bank Holidays.
  • Live GPS tracking on every delivery and collection. A tracking link and SMS ETA are sent on delivery morning. No other UK hire company offers this for both directions.
  • Every order 100% guaranteed before you pay. Stock and logistics are confirmed at the point of booking. No substitutions or shortfalls on the day.
  • No security deposit on any order. No damage deposit, no money held back — ever.
  • Free Minor Damage Waiver on every order. Accidental breakages during normal event use are covered at no extra charge.
  • Choose morning or afternoon for delivery and collection independently. Your schedule, your venue, your window.
  • 11 regional depots across England and Wales. Orders route automatically from the nearest depot to your venue.
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Google reviews  ·  Trustpilot reviews

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What customers say

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★★★★★

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"We hired tables, chairs and linen for a 200-person wedding reception. The online ordering worked exactly as described, the tracking link was shared with the venue on the day, and everything arrived in good condition. We'd use Expo Hire again."

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Tracy, wedding hire, Midlands

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★★★★★

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"We booked 1,000 padded conference chairs across three Midlands venues. The live stock check meant we knew before placing the order that everything would be there. No substitutions, no calls the night before. That reliability is why we come back."

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Corporate client, automotive sector

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★★★★★

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"Glastonbury is our eighth year using Expo Hire for LPG catering kit and fridges. When you're running outdoor catering at that scale, you need a supplier who confirms what they say they'll deliver. Expo Hire does."

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Festival catering, approved supplier

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★★★★★

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"We run university exam sittings — up to 1,000 desks and chairs, set up and broken down seven days a week during exam season. The live tracking on delivery day means site staff know when the vehicle is 30 minutes away. No phone calls required."

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University estates team

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★★★★★

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"Council elections mean 300 tables and 500 chairs in polling stations across the district, all in on the same morning. Expo Hire has delivered every time. The deposit scheme let us lock in the stock months in advance."

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Local authority procurement

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★★★★★

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"Wimbledon Champions Ball for ten years. Outdoor heaters and barriers, right quantity, right condition, right time. The morning SMS tracking link goes straight to the site team."

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Event production, London

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★★★★★

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"We used the send-it-back-dirty service for 600 place settings after a gala dinner. No rinsing, no crates of wet crockery in the van. It saved two hours of breakdown time."

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Independent caterer, Yorkshire

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★★★★★

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"Booked last minute for an outdoor corporate hospitality event. Stock was available, delivery was on time and the condition of the equipment was better than I expected from hire stock."

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Event manager, London

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★★★★★

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"No security deposit, free damage waiver and the live tracking on the day — it's a much better service than the hire companies we used before. The online ordering is faster than dealing with anyone by phone."

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Charity fundraiser, Bristol

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What customers say about our service features

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Sunday delivery

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Weekend venue teams mention Sunday collection more than almost any other service point. They do not want hired stock left in a ballroom, marquee or loading yard until Monday, and they value a supplier who can clear the site on the same day.

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That feedback shows up in repeat wedding, hotel and festival work. The transport option solves a real venue problem, not a marketing line.

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No security deposit

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Procurement teams and one-off clients both call out the no deposit model. It gives them a firm order value at checkout and avoids chasing a refund after the event closes.

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For public sector teams, schools and charities, that cleaner cost structure can decide which supplier they book.

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Live tracking

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Reviewers mention the tracking link because it cuts phone calls on a busy setup day. Venue staff can see when the van is close, move labour to the right door and keep the rest of the team on other tasks until the unload starts.

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That matters on city centre venues, multi-entrance campuses and major event sites where access windows are short.

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Questions about our reviews

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How do I leave a review?

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Most customers leave reviews on Google or Trustpilot after the order completes. You can also send feedback to the team directly if you want your comment linked to a case study or repeat booking record.

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Are reviews verified?

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The rating summary on this page refers to verified hires and published public reviews. Many comments come from clients who have ordered more than once and can compare the service across several events.

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Do you have case studies as well as reviews?

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Yes. The case studies page covers named projects such as Glastonbury Festival, the British Grand Prix, NHS contracts and university exam furniture setups. Reviews show the customer voice, while case studies show the job detail.

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