With Expo Hire, simply return your used crockery, cutlery, and glassware. We handle the cleaning, so you don't have to.
With Expo Hire, simply return your used crockery, cutlery, and glassware. We handle the cleaning, so you don't have to.
Expo Hire operates a professional wash plant processing up to 50,000 items per week. Washing up takes time away from your core business. We include cleaning with every order for plates, bowls, glasses, and forks. Following our send it back dirty dos and donts hire rules keeps your post-event breakdown on schedule. You focus on striking the venue, and our team handles the washing.
Our commercial dishwashers run at 85 degrees Celsius to sanitise every item. We process thousands of pieces daily at our Birmingham headquarters. A few basic preparation steps from your team help our warehouse staff sort the equipment without delays. We operate 11 regional depots across England and Wales, meaning our transport network relies on predictable turnaround times.
Plates and bowls represent our highest volume category. We process over 20,000 pieces of crockery hire stock during peak summer weeks. Our industrial wash plant functions like a high-capacity tunnel washer. It needs proper loading to achieve a hygienic finish. We supply EventPro® own-brand ceramics, which we source specifically for the commercial trade rather than domestic retail.
Scrape all solid food waste into a bin before you pack the plates. Food debris remaining on ceramics ferments during transit back to our depot. Fermenting food creates severe odours and bonds to the glaze. Heavy soiling forces our team to reject items, which triggers replacement charges for unrecoverable stock.
Group similar items together in their original 600mm x 400mm crates. Pack 10-inch dinner plates with other 10-inch dinner plates. Keep 6-inch side plates separate. Sorting items by size at the venue saves our warehouse crew hours of manual handling. Stack the plates neatly to maximise space and prevent movement inside the transport boxes.
We process up to 15,000 pieces of cutlery hire stock every Monday morning. Washing stainless steel forks and knives takes less aggressive chemical treatment than cleaning ceramics. Your team still needs to scrape off heavy food residue before boxing the items. Pay close attention to serving spoons and intricate handle designs where sauces gather.
Scraping the metalware keeps the plastic transport boxes free from rotting food. Removing the bulk of the waste stops mould from growing inside the crates before they reach our wash plant. Clean transport boxes mean a faster turnaround for the next customer. We deliver all items clean and ready for immediate table service.
Do not mix the dirty cutlery with other waste. Venue staff sometimes throw napkins or disposable wrappers into the cutlery boxes. Sorting rubbish from the stainless steel slows down our conveyor system. Keep the boxes strictly for the metalware.
We mandate the unwashed return policy for glassware hire to cut down on breakages. Manual washing at the venue causes most chips and cracks. Our controlled wash environment limits physical impact on the fragile stems. We include a free minor damage waiver on every order to cover small chips, but proper packing prevents total breakages.
Empty all liquids and ice from the glasses before placing them in the crates. Stagnant beer or wine grows mould within 24 hours in a warm marquee. Stubborn mould requires aggressive chemical soaking that slows down our processing line. Pour out any dregs into a sink or bucket during the table clearing process.
Place every glass back into its specific compartment in the Correx flight box. We supply custom-divided crates for different glass dimensions. Pack the glasses upright, exactly as they arrived. Incorrect orientation causes the rims to strike each other during the return journey. Our live vehicle tracking provides an SMS ETA on collection day, giving your team a clear deadline for packing the crates.
Our linen hire operates under a different system. We factor the commercial laundry costs into the upfront price. Do not attempt to wash the fabrics yourself. Domestic washing machines cannot process commercial-grade spun polyester. We use industrial roller irons to press the 130-inch round cloths and 20-inch napkins.
Return all fabric items inside the supplied nylon laundry sacks. Keep the material dry. Shake off loose food crumbs, candle wax, and table confetti. Wet fabric grows mildew within 48 hours, causing permanent black stains. Hardened candle wax binds to the polyester fibres and ruins the cloth.
Store the filled laundry bags indoors while awaiting collection. Leaving the sacks outside exposes the fabric to rain and damp conditions. Mildew damage falls outside our standard damage waiver and incurs full replacement costs.
Adhering to this send it back dirty dos and donts hire checklist protects your event budget from replacement fees. We built our online-only ordering system to give professional event organisers complete control over their equipment lists. You bypass lengthy phone calls and deal directly with the inventory.
Expo Hire supplies commercial-grade equipment to professional organisers, independent caterers, and corporate event teams across England and Wales. We require no security deposit for standard orders. You can view live stock levels and exact pricing on every product page. Add your required items to the basket, enter your venue postcode to calculate the £40 minimum delivery fee, and confirm your dates online today.
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