Live Order Tracking

Track your delivery and collection driver in real time.

Live Order Tracking for Deliveries and Collections

Every Expo Hire booking features live GPS tracking for both your delivery and your collection. We give you complete visibility over our transport network across England and Wales.

Why hire from Expo Hire

  • The only hire company in the UK that delivers and collects on Sundays. Morning and afternoon windows available every day of the year, including Bank Holidays.
  • Live GPS tracking on every delivery and collection. A tracking link and SMS ETA are sent on delivery morning. No other UK hire company offers this for both directions.
  • Every order 100% guaranteed before you pay. Stock and logistics are confirmed at the point of booking. No substitutions or shortfalls on the day.
  • No security deposit on any order. No damage deposit, no money held back — ever.
  • Free Minor Damage Waiver on every order. Accidental breakages during normal event use are covered at no extra charge.
  • Choose morning or afternoon for delivery and collection independently. Your schedule, your venue, your window.
  • 11 regional depots across England and Wales. Orders route automatically from the nearest depot to your venue.

How to monitor your delivery progress

On the morning of your scheduled date, we send a text message containing your allocated delivery time window. You input your order number and venue postcode on our tracking portal to locate your driver on a live map.

The collection process follows the exact same format. When our transport team departs for your venue, the tracking system activates. Your site crew knows the exact time they need to prepare the equipment at the loading bay. This system applies to all bookings, including our Sunday delivery service.

Control over your event logistics

Event logistics depend on accurate arrival times. Without a tracking system, venue managers ring the depot and hope for an update. With live GPS tracking, your event planner, your venue coordinator, and your catering team view the same real-time data.

This visibility transforms how you manage your venue setup:

  • Your staff avoid standing at the loading bay guessing the van arrival time.
  • You can release your site crew earlier if the collection van runs ahead of schedule.
  • Venues with tight turnaround times can plan their room resets with precision.
  • Catering teams know exactly when their kitchen equipment will arrive on site.

Coverage across our delivery network

We include this tracking service as standard on every order. Our transport rates start from £40 ex VAT based on your distance from our nearest regional depot. We cover all of England and Wales with our dedicated vehicle fleet.

You access the tracking link from any smartphone or tablet. You can share the link with your entire event team. We remove the guesswork from your transport logistics.

Place your equipment order

Real-time delivery windows

On the morning of your delivery, we send a text message with your live time window. You do not spend the day waiting through a vague six hour slot. Our system narrows the arrival window against the route that driver is running that day, so you get a delivery estimate you can use.

The tracking page updates as the vehicle moves. You can watch the route, judge when the crew will reach the venue, and pass that information to the people on site. Venue teams often ask for a direct link so they can see the same map without calling you for updates. You can forward the message to the venue manager, catering lead, or front desk in seconds.


How tracking helps different roles

Venue manager: they can clear the loading bay, hold back another supplier for ten minutes, and get a porter ready for the unload when the map shows our driver closing in on site.

Caterer: they can line up kitchen staff around the arrival of ovens, hot cupboards, or service trolleys instead of leaving people waiting in an empty prep area.

Event planner: they can move the setup schedule in real time, push florists back by half an hour, or bring the styling team forward if the vehicle runs ahead of the first estimate.

Wedding couple: they can hand the tracking link to the coordinator or venue contact and focus on the day. They do not need to field calls about where the chairs or glassware have reached.


Sunday tracking

Sunday deliveries and collections use the same tracking system as weekday jobs. If your wedding lands on a Sunday or your venue clears on a Sunday night, the transport link still shows the live route and the live ETA. We do not switch to a manual update process at weekends.

That matters for venues that host back to back events. A Sunday collection often sits tight between a wedding breakfast and a Monday reset. Tracking helps your team judge when our crew will arrive and when the loading area will free up again.


Frequently asked questions

Can I share the tracking link with my venue?

Yes. You can forward the text message or copy the link into your venue group chat. Anyone with the link can follow the live route, which saves calls between your team, the venue, and our office.

Does tracking work on collection day too?

Yes. We send collection tracking as well as delivery tracking. Your team can see when our driver is heading back so the crates are packed, labelled, and waiting in the right pickup point.

What if my driver is running late?

The map updates as the route changes, and the time window moves with it. If traffic, a venue delay, or a road closure affects the run, you can see that change on the link. Our office also stays on hand if you need to talk through access or timing.

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