Case Study: NHS Trust Catering Equipment Contract

Expo Hire supplied an NHS Trust with hired catering equipment, avoiding capital delays and keeping a 24/7 hospital kitchen running.

Hospital kitchen hire without interruption

An NHS Trust running a 24-hour hospital kitchen came to Expo Hire when its existing catering equipment began failing. The kitchen serves patients and staff continuously and could not afford downtime. Capital budget for an outright purchase was not available within the required timescale.

Why hire from Expo Hire

  • The only hire company in the UK that delivers and collects on Sundays. Morning and afternoon windows available every day of the year, including Bank Holidays.
  • Live GPS tracking on every delivery and collection. A tracking link and SMS ETA are sent on delivery morning. No other UK hire company offers this for both directions.
  • Every order 100% guaranteed before you pay. Stock and logistics are confirmed at the point of booking. No substitutions or shortfalls on the day.
  • No security deposit on any order. No damage deposit, no money held back — ever.
  • Free Minor Damage Waiver on every order. Accidental breakages during normal event use are covered at no extra charge.
  • Choose morning or afternoon for delivery and collection independently. Your schedule, your venue, your window.
  • 11 regional depots across England and Wales. Orders route automatically from the nearest depot to your venue.

Hire gave the Trust a working solution within days. Expo Hire assessed the existing kitchen layout, matched replacement equipment to the available space, and arranged delivery around the kitchen's operating schedule.


What we supplied

  • Convection ovens to replace ageing units
  • Commercial dishwashers for high-volume throughput
  • Refrigeration units for chilled storage
  • Hot holding trolleys for patient meal distribution

How the contract worked

Expo Hire worked within the Trust's supplier and contract requirements, including documentation, insurance and compliance paperwork. Delivery and installation were scheduled with the kitchen's operational team to avoid disrupting meal service. New equipment came in as old units came out — the kitchen stayed running throughout.

The hire arrangement gave the Trust flexibility. Equipment could be upgraded or swapped out as requirements changed, without committing capital. When the Trust later reviewed its kitchen infrastructure, the hire contract provided a bridge while a longer-term solution was tendered.


What institutional catering hire needs

A hospital kitchen cannot stop. The hire partner needs to understand compliance requirements, work within institutional procurement frameworks, and deliver equipment that meets food safety regulations. Expo Hire supplies commercial catering equipment to NHS Trusts, care homes, universities and schools.


Catering equipment available for hospitals and healthcare sites

Expo Hire supplies commercial catering equipment for healthcare kitchens on short, medium, and long-term hire. The range includes convection ovens, combination ovens, commercial dishwashers, refrigeration, hot holding, and serving trolleys. Equipment is available individually or as a complete kitchen package.

For NHS Trusts and other public sector bodies, Expo Hire can work within standard procurement frameworks and supply documentation for compliance and insurance purposes. All catering equipment supplied meets commercial food safety standards.

To discuss a healthcare catering requirement, contact the sales team directly. For standard items, the full range is available to book at expohire.com. See the catering equipment hire range for available stock.


What our customers say

"Everything from booking to collection was smooth."
"Another fantastic service received from this team"

Read more genuine customer reviews →

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