The only hire company in the UK with live chat support seven days a week, 8am to 8pm.
Event planning happens outside standard office hours. Most equipment suppliers close their phone lines at 5pm on weekdays. They turn off their systems on weekends. Expo Hire provides live chat support every day of the week.
Our live chat team operates 7 days a week, from 8am to 8pm. We staff our support desks through the weekend. If you setup a venue on a Saturday morning and spot a problem, you reach a human immediately. If you confirm table quantities for a wedding on a Sunday evening, you get your answers straight away.
Our support team access our full depot inventory system. You can ask them direct questions about your event logistics:
Event managers make their critical decisions in the evenings and at weekends. You visit the venue on a Saturday. You finalise the guest list on a Sunday night. You receive the updated client brief outside standard office hours.
Many venue coordinators require exact dimensions for table layouts before they sign off your floor plan. Our chat operators pull the exact measurements from our system while you wait. When you discover your guest count has increased on a Friday afternoon, our team checks the depot inventory and adds the extra chairs to your existing order before the van leaves on Saturday morning.
Getting an answer takes two minutes on chat. Waiting until Monday morning stalls your entire planning process. We give you the information you need to lock your logistics in place.
Our team members sit in our regional depots. They know the stock. They know the transport routes. They resolve your questions in real time.