Delivery Areas

Expo Hire delivers to England and Wales from 11 regional depots. Enter your postcode at checkout to see the exact carriage cost and confirm delivery coverage.


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  • 11 depots across England and Wales. Coverage extends from South Wales to Yorkshire, Bristol to Kent.
  • Carriage calculated by road distance from the nearest depot. What you see at checkout is what you pay — no surcharges added afterwards.
  • Delivery and collection 7 days a week. Morning or afternoon windows available every day including Sundays and Bank Holidays.
  • The checkout calculates and confirms coverage automatically. If a postcode is outside the delivery network, the postcode checker flags it before you place the order.
  • Two-person carriage available at checkout for items that need carrying upstairs or over distances greater than 50 metres from the vehicle.

Delivery network

Expo Hire operates 11 regional depots. Orders are routed automatically to the depot with the shortest road distance to your venue postcode. You do not need to select a depot or check a territory map.

DepotPrimary counties and cities
BirminghamWest Midlands, Warwickshire, Staffordshire, Worcestershire North
LondonGreater London, Hertfordshire, Essex, Kent North
North WestLancashire, Cheshire, Merseyside, Greater Manchester
White Rose (Yorkshire)West Yorkshire, South Yorkshire, North Yorkshire, East Riding
East MidlandsLeicestershire, Derbyshire, Nottinghamshire, Lincolnshire
ChilternOxfordshire, Buckinghamshire, Northamptonshire, Bedfordshire
CotswoldGloucestershire, Worcestershire South, Herefordshire
AvonBristol, Bath, Somerset, South Gloucestershire, Wiltshire West
SolentHampshire, Dorset, Isle of Wight, West Sussex, Surrey South
South WalesCardiff, Swansea, Newport, Bridgend, Vale of Glamorgan, Rhondda Cynon Taf
Thames ValleyBerkshire, Surrey North, Wiltshire East, West London

Depot boundaries are guides rather than hard limits. A venue near a regional edge routes through whichever depot gives the shortest road distance, which may not always be the geographically closest depot name.


How delivery cost is calculated

Carriage starts from £40 ex-VAT and increases with road distance from the nearest depot to your venue. Order volume also affects carriage — a larger order may need a larger vehicle, which affects the route cost calculation.

The carriage cost is calculated and shown at checkout after you enter your venue postcode and dates. No surcharges, fuel levies or handling fees are added after the checkout total is displayed. The figure shown before you confirm is the figure on your invoice.

For orders above a threshold shown on individual product pages, carriage is waived. This threshold varies by product category and is applied automatically at checkout when the qualifying quantity is in the basket.


Delivery and collection windows

Deliveries and collections run 7 days a week, including Sundays and Bank Holidays — the only event hire company in the UK that offers this. At checkout, you choose morning or afternoon for both delivery and collection independently.

WindowApproximate arrival range
Morning delivery8am to 1pm
Afternoon delivery12pm to 6pm
Morning collection8am to 1pm
Afternoon collection12pm to 6pm

A live GPS tracking link and SMS ETA arrive on the morning of delivery and collection. The link updates continuously as the driver progresses along the route. Drivers do not call ahead — the tracking link is the arrival notification.


Delivery rules

Standard deliveries are made by a single driver. The driver has 15 minutes to complete the drop from the point of parking the vehicle. Items must be accessible within 50 metres of the parked vehicle. Drivers cannot carry items up stairs or into lifts on a standard delivery — if this is required, select the two-person carriage option at checkout.

Delays beyond the standard 15-minute window caused by access issues, items not being ready, or a signed representative not being present are charged at £120 per hour or part thereof. If the driver arrives and delivery is impossible — venue locked, access denied, no representative present — a wasted journey charge applies.

Any parking tickets incurred by Expo Hire vehicles during a delivery or collection are charged to the account while the ticket is appealed.


Two-person carriage

For venues where items need to be carried more than 50 metres from the vehicle, up stairs, or into lifts, select the two-person carriage option at checkout. This sends two crew members and allows for carry-in service to a specified room or floor. A single driver completing a standard delivery cannot carry items into a building.

If two-person carriage was not selected at checkout and the venue requires carry-in, contact Expo Hire before delivery day — a last-minute upgrade may be possible subject to crew availability, but it is better arranged in advance.


Scotland, Northern Ireland and outside the network

Expo Hire delivers to England and Wales only. The network does not currently extend to Scotland, Northern Ireland, Jersey, Guernsey or the Channel Islands.

For outright purchases of event equipment that ships throughout the UK including Scotland, Expo Hire's sister brand Expo Direct covers the full UK.

Some remote postcodes within England and Wales — parts of mid-Wales, the Cumbrian fells, and some rural extremities — may be outside the practical delivery area or carry significantly higher carriage costs. Enter your postcode at checkout to confirm before placing the order.


FAQ

How do I know if my venue is within the delivery area?

Enter your venue postcode at checkout. The system confirms coverage and calculates carriage automatically. If a postcode is outside the network, the checkout flags it before you commit to the order.

Can I have items delivered to more than one address?

Standard orders are for a single delivery address. For events requiring delivery to multiple venues or addresses — roadshows, multi-venue conferences, split festival sites — contact the team before placing the order. Multi-site logistics require planning beyond a standard basket build.

What is the latest I can book for next-day delivery?

Orders placed by midday Monday to Friday stand the best chance of next-day delivery if stock and route space are available. For tighter requirements, call 0800 910 1100 — the team can check what is possible from the nearest depot.

Do you deliver to hotels and conference venues?

Yes. Expo Hire delivers to all venue types — hotels, conference centres, sporting venues, marquees, outdoor sites, schools, offices and private addresses. Venues with loading bays, restricted access or timed delivery windows should brief the site contact to monitor the tracking link so the driver can access the venue without delay.

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